Mobile Navigation

eMD Access remains updated on COVID-19. Please refer to the eMD Access COVID-19 FAQ page for the most current information.
Learn More

24/7 on-demand urgent care televisit

Let's get started

What is eMD Access?

Quick access to a doctor via instant message or video chats

eMD Access is a convenient new health care service that allows you to quickly communicate with a local family doctor or pediatrician 24/7/365 about your immediate medical issues. Our doctors can answer questions, treat common ailments, diagnose minor illnesses, and write prescriptions when appropriate. All of our physicians are local and part of our communities in Central Texas. Your primary care physician will receive your eMD Access visit summary after each encounter.

  • Instant message

    Want to know if there is an over-the-counter medication you can take? Not sure if you need to see a doctor? Send a direct message and get an answer from our doctor in minutes.
  • Attach photos and files

    Need to show the doctor an image of the rash on your skin or the redness in your eye? Snap a photo on your smart phone and attach it securely to a message.
  • Video chat

    Prefer a face-to-face visit from your hotel room when you are traveling? Maybe you want to show the doctor your child's cut? Cramming for finals and feeling run down? Remember a doctor is as close as your smartphone, tablet or PC!
  • 24/7 health care 

    No need to pile all the kids in the car to check on a minor illness or wait at the impersonal urgent care clinic. Start with us 24/7 and we'll help relieve your concerns so you know what your next step should be.

Get on-demand access to a doctor right now

App image App image App image App image App image

What can I use eMD Access for?

You can use it for minor health issues for which you need immediate advice, such as:

  • Skin rashes and infections
  • Pink eye
  • Cough and sore throat
  • Cold and flu symptoms
  • Insect bites and stings
  • Earaches and swimmer's ear
  • Seasonal allergies
  • Sinus infections
  • Uncomplicated urinary tract infections
  • Yeast infections
  • Nausea and diarrhea
  • Minor back and shoulder pain
  • Minor injuries, sprains, and strains
  • Minor trauma, burns or lacerations
  • icon

    We advise, diagnose, or treat urgent care needs

    more guidance
  • icon

    We determine the need for prescriptions and lab testing for illness, infections, and rashes

    more guidance
  • icon

    We measure risk and urgency for refills, referrals, psychiatric care, and chronic conditions

    more guidance
  • icon

    We refer to prescribing physicians for controlled substances

    more guidance

Who can use eMD Access?

Get on-demand access to a doctor right now